Our Team
Mark Chambers MIFT, Director
Area of expertise: Accounting and Finance, Operational Management, Strategic Planning, Business Development and Turnaround, Sales and Marketing, Sales and Acquisition
Mark is a member of the Institute for Turnaround and has over 20 year’s Hospitality and Leisure experience – hotel and restaurant ownership and directorship. With a background founded in hospitality and formal Industry related qualifications, Mark commenced his training with the Cavendish Trust working within Royal circles. He has been involved with Nationwide luxury private and commercial corporate hotels and hospitality businesses including Crestacare PLC.
Mark established the highly successful Goldcare Facilities Management Ltd, an operational management company within the private healthcare sector and went on to own awarding winning hotels and restaurants and a highly regarded learning disability home. Goldcare has evolved into Onecall Hospitality Ltd, a unique operational, development and business recovery Company. Mark has helped many clients with operational and financial problems to affect business turnaround and also assisted with successful business start ups.
Kaushik Mistry, Managing Director
Area of expertise: Operational Management, Business Management and Development, Strategic Planning, Turnaround and Sales and Marketing, Brand Development
Kaushik has over 25 years’ ownership, Directorship, and Hospitality and Leisure management experience. Educated to degree level at Manchester University, Kaushik commenced his career with the fledgling Inventive Leisure, and created the catalyst for the highly successful Revolution Vodka Bars and went on to launch one of the most successful hybrid brands of recent times Chicago Rock Cafes’ in the North of England, Wales and Scotland. Kaushik has extensive experience of the Lease and Tenanted pub sector and is able to advise and provide guidance on all aspects of this ever-changing sector.
Kaushik established the highly successful Made by Masi Gujarati food Company, prompting The Guardian to suggest the food was one of the top reasons to visit Kendal in The Lake District. He has extensive knowledge of the food and drink industry and has helped many clients over the years find positive solutions to on-going business issues.
Kaushik owns the highly successful and award winning Slate Bar in Kendal.
Emily Karim, Marketing
Area of expertise: Sales and marketing, branding, profiling, graphic design, social media, PR and communications
Emily has over 12 year’s experience in the hospitality sector, implementing company-wide marketing strategies and campaigns. Her past clients have included Jason Atherton, Paul Ainsworth, Tom Aikens, Petersham Nurseries and LIMA.
